Frequently Asked Questions
Everything you need to know about your FUXTEC shopping experience.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days within the continental US. We offer free shipping on all orders over $75, while a flat rate of $7.95 applies to orders below that threshold.
Can I return an item if it doesn't fit?
Yes, we offer a 30-day return policy. Items must be in their original condition, unworn, and with all tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How do I find the right size?
Each product page features a detailed 'Size Guide' button. We provide specific measurements for every garment to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At FUXTEC, we are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester, and we partner exclusively with factories that guarantee fair labor practices.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website. You can also track your status directly in your FUXTEC account dashboard.